DAY ONE: Tuesday 31 July 2018


Registration opens


Opening remarks from the Chairperson

Anneli Blundell

Leading Out Loud

9:00am Being a frank and fearless adviser in the C-Suite

It’s the role of the HR director to provide the CEO and executive team with candid and pragmatic advice, even when the truth hurts. This session will explore the role of the HR director as the honest truth-teller in a leadership team.

  • Being cross-functional and commercially savvy
  • Keeping it real – having courageous conversations in the C-suite
  • Balancing the benefits of achieving consensus with the dangers of ‘group think’

Amy Rixon

Brand, People, and Culture Officer

Melbourne IT Group 

9:45am CASE STUDY  Yarra Trams: Creating a future-ready workforce

HR leaders are continually driving cultural change throughout their organisations Explore:

  • Leading and building a culture of innovation
  • Communicating with and inspiring a large workforce in real time
  • Managing and leading change while building resilience - personally, organisationally and through others
  • Delivering high-impact, innovative workforce solutions and experiences that improve workers’ lives 

Craig Ypinazar 

Director, People & Organisational Effectiveness

Keolis Downer, Operator of Yarra Trams 


Morning refreshment & networking break

11:00am LEGAL UPDATE How to manage difficult employee exits 

Redundancies are one of the easier types of termination. Terminations for misconduct and persistent poor performance are slightly more challenging. But what happens when you want to terminate someone’s employment for being a poor cultural fit or interpersonal behaviours?

  • What makes a good employee “good”?
  • Are your values and principles relevant from a legal perspective?
  • How to help line managers deal legally with cases of “bad cultural fit”
  • When can you terminate an employee for interpersonal reasons?

Michaela Moloney


K&L Gates


Cultivating a culture of transparency and integrity in the leadership team

Setting an ethical tone at the top is essential to creating a culture of integrity throughout the organisation.

  • Being a courageous and moral leader in the C-suite
  • Motivating executives for long term goals
  • Balancing risk and ambition with continuity and core values
  • Embedding cultural norms that encourage reward and positive behaviour

Louise Gartland
Executive Director, People, Culture and Strategy  


Networking lunch 

1:15pm INTERVIEW: Answering the call: Creating the future of diversity and inclusion at Telstra

Most executive teams now recognise the importance of diversity and inclusion to strengthen corporate reputation, employee brand, employee wellbeing and innovation. Some are integrating Inclusion in their approach to the Digital Revolution. This session will explore:

  • Macroeconomic trends that are shaping the future of work
  • Diversity beyond demographics
  • Securing leadership buy-in for diversity programs
  • Addressing bias in recruitment, selection and reward and recognition
  • Embedding the principals of inclusion throughout the whole employee lifecycle

Kylie Fuller 

Diversity and Inclusion Lead, Human Resources


Interviewed by:

Anneli Blundell


Leading Out Loud 

2:00pm CASE STUDY: How Hesta creates an amazing employee experience

Great employers focus on the entire, integrated employee experience, including HR, workplace and management practices. High-performing companies focus on enriching the employee experience, leading to meaningful and productive work.

  • What can the concepts of customer experience teach us about employee experience?
  • Creating programs, policies, initiatives that employees LOVE to use
  • Creating a culture where flexibility, collaboration and creativity are nurtured
  • Technological solutions that enhance the employee experience
  • Do we need to rethink the roles, structure, programs and strategies that we use in HR?


Lizzy Keenan 

General Manager – Culture & Capability


2:45pm Afternoon refreshment and networking break
WORKSHOP: The art of agile HR leadership

In this age of emergent leadership, agility is one of the most important skills for business and HR leaders today. Being agile in our thinking, the way we work and the way we engage and manage change matters.

  • Tailoring your approaches to deal with disruptions, but create the right ones
  • Working with technology to deliver human-friendly practices and opportunities that enable a culture of innovation
  • Helping employees build and develop emotional agility, resilience and optimism


Eduardo Nofuentes

Founder, Enterprise Agile Coach

Agile Eleven

4:00pm PANEL DISCUSSION The future of HR: How can we capitalise on the progress that HR has made? 

As businesses have been transforming and becoming more complex, the HR profession has been changing and up-skilling to help workforces deal with these changes.

  • The future role of people skills in an increasingly automated workforce  
  • Is traditional, transactional HR now dead?
  • What will HR’s role be in the core areas of attracting, engaging, retaining and developing employees? 

Rachel Anne Woodhatch 

Head of HR, Australia New Zealand

BSN Medical, an Essity Company


Cassandra Hatton 

General Manager Human Resources

St Vincent de Paul Society Victoria

Erica Traicos

Chief People & Culture Officer



Sharon Ardley

General Manager, HR Consulting

Davidson HR 


Day One concludes

DAY TWO: Wednesday 1 August 2018


Registration opens

8:50am Opening remarks from the Chair, Day 2

Lexie Wilkins

Lexie Wilkins Consulting

9:00am CASE STUDY Leading a remote & mobile workforce at Sodexo

HR directors today need to lead, collaborate and build alliances across different cultures, geographies and time zones, while engaging a workforce that is increasingly dispersed.

  • Keeping employees engaged in a virtual world
  • Dealing with an increasingly ‘nomadic’ workforce
  • Cultivating a team culture in the absence of physical proximity
  • Creating a cohesive culture across time zones, functions and regions
  • How much face-time is really necessary with a remote workforce?


Sue Black 

Global HR Director, Energy and Resources


9:45am CASE STUDY Leading organisational capability and workforce strategy in the public sector

Hear how City of Melbourne is building a world-class public sector through its focus on people strategy.

  • Creating a diverse and inclusive values-based culture
  • Building internal capability for leadership, resilience and responsiveness to change
  • Expanding staff engagement and two-way communication across the Department
  • Exceeding targets for women in senior roles


Clive Peter

General Manager People and Culture, Executive Services Group

City of Melbourne


Refreshments & networking break

11:00am PANEL DISCUSSION Leadership insights from Australia’s top HR directors 

In this panel, top HR Directors will share their challenges and insights into successful HR leadership.

  • What is the key to success in HR leadership today?
  • How is digital disruption changing the practice of HR?
  • How to lead, inspire, manage and engage a dynamic and rapidly changing workforce
  • Career development tips from HR directors who have made it to the top



Ricky Nowak 

Author, Executive Coach

Ricky Nowak & Associates

Tim Guille 
General Manager People and Culture

Catch Group

Sue Black 

Global HR Director, Energy and Resources



Christine Connor 

Head of Human Resources

Spotlight Retail Group (SRG)

Kate McCormack

Group Executive Director People, Learning & Culture

Mercy Health

12:00pm Networking lunch
12:45pm CASE STUDY How the HR team at Australia Post embraced digital disruption

As digital disruption transforms business across Australia, successful organisations have learned to change and adapt quickly and embrace the dynamically changing career demands of their people.

  • Securing and galvanising support and investment for HR initiatives in a dynamic environment
  • Real-time learning programs that prepare employees for rapidly-changing conditions
  • Creating an agile workforce and future-proofing HR strategies against digital disruption

Sean Carroll 

GM People Culture Innovation Corporate Affairs & People

Australia Post

Managing change and transformation in your organisation

As the pace of change in the economy accelerates, CEOs are increasingly requiring their organisations and HR teams to be more agile. How are employees handling such incessant organisational change? Igniting an appetite for change amongst employees who are suffering ‘change fatigue’

  • Creating an agile culture that can quickly adapt to changes
  • Bedding-down change through the stages of a business lifecycle
  • Dealing with change-resistant employees

Michelle Gibbings 

Founder & Managing Director

Change Meridian


Afternoon refreshment and networking break

2:45pm The true ROI of HRIS

In this session, you’ll learn about how technology can help HR executives transform into truly strategic partners with their organisations. Discover how HR leaders should define and articulate HRIS benefits in a way that links to, and influences, the strategic organisational priorities.

  • How using technology can deliver best practice, support innovation and provide high quality operational services
  • How HR technology goes beyond digitising standard processes. HR platforms today are capable of boosting efficiency and productivity
  • The recommended strategy for achieving immediate ROI on digital transformation: Adopt then Adapt
  • The importance of adoption in benefits realisation
  • How to convince CFOs that tangible, quantitative, ROI exists


Mike Ellis

Chief Commercial Officer

Synchrony Global

3:15pm Advanced business partnering for HR professionals

HR professionals need to provide solid technical guidance with a calm, clear and consistent approach. As the recognition of the importance of HR increases, influencing skills have never been more important than today.

  • The power of influence - convincing managers about the importance of developing their people
  • Winning the trust of line managers and leadership throughout the organisation
  • Conveying messages with authority and persuasion 

Cathy Tomkins 



4:00pm WORKSHOP Tough conversations - balancing strength with empathy

HR professionals are trusted by management to handle difficult conversations with sensitivity and pragmatism. This workshop will involve practical exercises to build your skills in conducting challenging interpersonal discussions.

  • Handling emotionally-charged situations with professionalism
  • Tough empathy: The ability to have tough conversation while showing empathy
  • Tips for handling unexpected scenarios with combative employees


Zandy Fell 

Managing Director

The Zalt Group: Restore & Strengthen Workplace Relations

4:30pm Conference concludes




  • Alphabet_web.png
  • CCE_web.png
  • DeakinWeb.PNG
  • DLPA_Web.PNG
  • ELMOweb.PNG
  • Enlist-logo.jpg
  • Frontier_Software_new.JPG
  • Harvard-Business-Publishing.jpg
  • HRD_Web.JPG
  • Kinnect.jpg
  • KL_Gates_Web.PNG
  • Sirva-logo.jpg
  • Solium_Web.png
  • Synchrony-Global.jpg
  • Vicsuper_web.png

Submit an enquiry



Contact Us

Key Media Pty Ltd

P: +61 2 8437 4700


We use cookies to improve our website. By continuing to use this website, you are giving consent to cookies being used. More details…